At Koma we are strongly committed to deliver a high level of professionalism and to offer our customers the best quality work. The quality of our translation services here at KOMA have been certified according to the ISO 9001:2015 and UNE-EN 17100:2015 standards.

Commitment and Professionalism

At Koma we are strongly committed to deliver a high level of professionalism and to offer our customers the best quality work.

The standard ISO 9001, referring to the linguistic process, guarantees our commitment to provide a highly professional level of work to our clients and we also recognize the only standard specific to the translation process.

Our services and processes are reviewed continuously with regards to the needs of companies and institutions and to conform with the ISO 9001:2015 and UNE-EN 17100:2015 quality standards, and UNE-EN 17100:2015. In this way, at Koma we are always looking towards continuous improvement and linguistic innovation.

Koma is quality assurance.

However, for the team here at Koma, actual quality is measured by our customer satisfaction and knowing that we have delivered a piece of work of high added value. This is because we consider our employees to be a symbol of quality and assurance for your company or institution.

ISO quality

Certificates

ISO 9001:2015 and UNE 17100:2015

The quality of our translation services here at KOMA have been certified according to the ISO 9001:2015 and UNE-EN 17100:2015 standards.

The UNE-EN 17100:2015 standards were the first in Europe and establish the requirements for the provision of quality services by service providers. It covers the entire translation process, proofreading, project management, quality assurance and specifies requirements and personnel.

It is estimated that there are around 700 translation companies in Spain, but the number is reduced to a little more than thirty, once narrowed down to companies with a certified quality assurance system according to the ISO 9001 and a certified service system according to the stringent European standards for translation service providers, UNE-EN 17100:2015.

In KOMA we can guarantee a certified work method, a quality management system,and a high level quality translation service along with our other language services.

“When looking for a translation, don’t compromise on quality”.

Confidentiality

KOMA assures you absolute privacy with regards to business data and materials provided. The nature of the job carried out and any information provided to Koma by the client to Koma shall be treated with the utmost privacy.

All the information we receive from clients is treated with the utmost confidentiality. Furthermore, the whole Translation Service team has signed a Confidentiality and Quality of service agreement.

Everyone who collaborates with Koma also signs a confidentiality agreement that guarantees the data and content provided by Koma’s clients will be treated with maximum confidentiality.

Komaberri Bat Confidentiality
Satisfaction Komaberri Bat

Collaboration, dedication and customer satisfaction

Quality for the Koma language team is measured by customer satisfaction and the certainty of having delivered a high quality assignment. We consider our professional team to be a sign of quality and a guarantee for you.

The quality of our work goes hand in hand with the satisfaction of our clients. We therefore work closely with clients to find the best solutions to their specific needs. We guarantee our attention and full focus, tailored to you.

Let us accompany you on your road to success.

Any ideas? Shall we work together?

Please do not hesitate to contact us if you have a project or an idea that you’d like to launch. We would be more than happy to work with you.

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